Return & Refund Policy

We place high importance on your satisfaction. If your order does not meet your expectations, eligible items may be returned following the conditions listed below.

Return Eligibility

Requests for returns must be submitted within 30 days from the date of package delivery.

Items are eligible for return only if all conditions are met:

The product is unused and in its original state.
All original packaging, labels, and included materials are intact.
The item is fully suitable for inspection and resale.

Returns missing original packaging or displaying evidence of wear, misuse, or damage may be rejected for refund.

Non-Eligible Returns

The following categories cannot be returned:

Personalized or custom products.
Digital content or downloadable products.
Gift cards and promotional vouchers.
Final sale or clearance merchandise.
Products damaged post-delivery due to improper handling.

Cancellation Policy

Orders can be canceled up to 12 hours after order submission. Contact us immediately via email to request a cancellation.

Refund Processing

Once we receive and verify your returned product, eligible refunds are issued to your original payment channel within 7-10 business days. Processing speed depends on your card issuer or bank.